Zoom

Overview

A video meeting service for calls with anywhere from two people to large webinars, with screen sharing and recording.

General use

Teams use it for remote meetings, customer calls, interviews, and online events, and for recorded sessions people can watch later.

Insight

Still the most reliable for video calls on poor connections and with large groups, which is why it stuck around. The core product is fine, but it keeps bolting on whiteboard, docs, and email features that few people asked for. Costs rise with add-ons and larger webinars. Best kept as a dependable call tool rather than a whole workplace suite.